- Users must be at least 18 years old and able to enter into legally binding contracts to access and use the Services and/or register an account with Wudbell to use the Services. By accessing or using the Platform and/or Services, Users represent and warrant that they are 18 or older and have the legal capacity and authority to enter into a contract. If you represent any other person, natural or artificial, you confirm that you have the requisite authority and power to bind such person to these Terms.
- For transparency and fraud prevention purposes, and to the extent permitted by law, we reserve the right, but have no obligation, to (i) ask Users to provide a form of government identification or other information or undertake additional checks designed to help verify the identity or background of Users, and (ii) screen Users against third party databases or other sources.
Our Service
- We provide one stop Platform for home interior design services and shall provide services in relation to the execution of the finalised design on a turn-key basis and in relation to purchase of products and services from Third Party Service Providers. The Customer shall pay the Company immediately upon any payments becoming due in accordance with the Payment Terms. The Company shall provide and shall ensure that all Third Party Vendors or Service Providers (if any) also provide warranty/defect liability period on the civil work and woodwork related items. To the extent where the products or services are provided by Third Party Vendors and Service Providers, Wudbell is not responsible for setting or controlling the prices displayed on the Platform or offered by such Third Party Vendors and Service Providers.
- Third Party Vendors and Service Providers are responsible for their products or services offered or supplied to Users, and Wudbell shall not be responsible for and does not provide any warranty or guarantee whatsoever with respect to (i) the quality, safety, suitability, or legality of any product or service of Third Party Vendors and Service Providers, (ii) the truth or accuracy of any product or service descriptions of Third Party Vendors and Service Providers, or (iii) the performance or conduct of Third Party Vendors and Service Providers. Wudbell shall only be responsible to ensure that Users and Third Party Vendors and Service Providers deal with each other in accordance with and within the parameters of the Terms.
- By accepting these terms and conditions you acknowledge and agree that Wudbell shall not and is not required to mediate or resolve any dispute or disagreement between Users and Third Party Vendors and Service Providers. All products and services on the Platform may be subject to additional terms and conditions imposed by the Third Party Vendors and Service Providers, which Users are obligated to have read and accepted at the time of placing the order or before engaging the relevant Third Party Vendors and Service Providers.
- Wudbell reserves the right to amend/revise the product/service offerings of styles and construction options within the Wudbell product/service line and professional services, from time to time, as its sole discretion.
- The Terms of use shall be subject to our payment, cancellation, refund & returns and warranty policies. Please read them carefully before availing any services on the Platform.
General Obligations and Restrictions
You are solely responsible for ensuring that you have the necessary computer equipment, internet connection, and telecommunication services required to communicate with and transact with Wudbell or its representatives.By engaging with Wudbell and availing of our services, you agree to comply fully with these Terms and any applicable laws, regulations, or generally accepted practices related to the use of such services.
You further agree to:
1. Use our services solely for legitimate and lawful purposes.
2. Refrain from any activity that may disrupt, interfere with, or negatively impact Wudbell or other users’ ability to engage with our services.
When interacting with us or sharing information, you agree not to:
1. Share, upload, or distribute any content or material that:
– Does not belong to you or for which you do not have rights.
– Is offensive, obscene, defamatory, harassing, threatening, or otherwise objectionable.
– Violates intellectual property rights or other legal rights of third parties.
– Contains viruses, malware, or any code designed to damage or disrupt computer systems.
– Deceives or misleads recipients or impersonates any person or entity.
– Threatens public safety, national security, or disrupts public order in any way.
2. Reverse engineer, copy, reproduce, or modify any content or materials provided by Wudbell without explicit permission.
User-Generated Content
If you share or submit any content (“User Content”) with Wudbell, you agree that:
1. You will ensure the content complies with applicable laws and is not offensive or objectionable.
2. While you retain intellectual property rights to your User Content, you grant Wudbell and its affiliates a non-exclusive, perpetual, royalty-free, worldwide, transferrable, and sub-licensable license to use, reproduce, display, modify, distribute, and create derivative works from your content (excluding personally identifiable information) for purposes such as advertising and marketing.
3. Wudbell is not obligated to store, retain, or publish any User Content. You are responsible for maintaining backups if necessary.
Interactions with Other Users or Service Providers
Wudbell cannot guarantee the identity, authenticity, or accuracy of information provided by other users or third-party service providers. Any interactions or transactions conducted with others are at your own risk, and Wudbell will not be liable for any resulting loss or damage.
Photography and Marketing Consent
You provide unconditional consent to Wudbell and its representatives to photograph the project site or property before, during, or after the completion of any services rendered. Wudbell retains the right to use such photographs for business, publicity, or marketing purposes, including social media and advertising, without disclosing your name unless prior consent is provided.
Unauthorised Transactions
You shall not directly or indirectly, in any capacity, solicit, engage, approach or encourage the solicitation or approach of a Third Party Vendor or Service Provider, including Wudbell to provide direct services to You or avail same or similar services provided on Wudbell Platform, independently without booking through your Account on Wudbell Platform. Any transactions and/or payment between You and Third Party Service Providers without booking through Wudbell Platform shall be deemed as “Unauthorised Transactions” and Wudbell shall have no liability for such Unauthorised Transactions. You agree and acknowledge that this is a reasonable restriction for the protection of your property and the Third Party privacy of Service Providers. You further agree that you will be solely responsible for any potential harm, damage or loss from the violation of this clause without any claim on Wudbell.
Updates, Modifications and Availability
Wudbell reserves the right to make updates, modifications, or changes to its services, features, and offerings as it deems necessary. Users understand and acknowledge that such updates or changes may result in temporary interruptions, delays, modifications, or the discontinuation of certain services, features, or functionalities.By engaging with Wudbell, you agree that:
1. Wudbell may implement upgrades or changes without prior notice to ensure the improvement or evolution of its services.
2. Such updates may result in temporary unavailability of services, and Wudbell will not be liable for any resulting inconvenience or impact.Notwithstanding anything in these Terms, Wudbell reserves the right to temporarily or permanently modify, suspend, or discontinue any service, feature, or offering without prior notice. You agree that Wudbell shall not be liable to you or any third party for any modifications, suspension, or discontinuation of services.If you have questions regarding updates or availability, please contact us at [Insert Contact Information].
Intellectual Property Rights
- The Platform, text, graphics, user interfaces, visual interfaces, sounds, artwork, designs, and computer code on the Platform is owned and controlled by Wudbell and the design, structure, selection, coordination, expression, look and feel and arrangement on the Platform is protected by copyright, patent and trademark laws, and various other intellectual property rights.
- The Platform, Content and Wudbell Technology underlying the Platform and Services are the property of Wudbell and/or its licensors, and are protected by copyright and/or other intellectual property rights. Except as expressly authorised by Wudbell, Users agree to not modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Platform and/or Content, in whole or in part. The word “Wudbell” and associated logos are the trademarks, trade names and/or service marks of Wudbell, and Users agree not to display or use in any manner such names and/or marks without Wudbell’s prior written authorisation. In using the Platform, Users shall not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Users further acknowledge that they have no right to have access to any aspect of the Platform in source-code form, and agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in Wudbell Technology. Any uses of the Platform and/or Content not expressly permitted herein are prohibited, and any rights thereof not expressly granted herein are reserved by Wudbell.
- By using the Platform and/or Services, Users will not acquire any right, title or interest in or to the Intellectual Property Rights except for the limited right to use the Platform and/or Services granted to Users pursuant to the Terms. All goodwill generated from the use of the Platform, Content and/or Services will inure to Wudbell’s exclusive benefit.
- To the extent where Users provide Wudbell with any suggestions, comments, improvements, ideas or other feedback (“Feedback”), Users hereby assign ownership of all intellectual property rights subsisting in that Feedback to Wudbell and acknowledge that Wudbell can use and share such Feedback for any purpose in its sole discretion.
- Other company, product, and service names and logos used and displayed via the Platform may be trademarks or service marks of their respective owners who may or may not be endorsed by, or affiliated with, or connected to Wudbell.
Privacy Policy
We view protection of your privacy as a very important principle. We understand clearly that you and your Personal Information is one of our most important assets. We store and process your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act, 2000 and Rules there under. Our current Privacy Policy is available at https://www.wudbell.com/
Disclaimer of liabilities
You expressly understand and agree that, to the maximum extent permitted by applicable law and unless otherwise expressly stated, the services and products provided by Wudbell are offered on an “as is” and “as available” basis without any warranties of any kind, express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or title, unless explicitly stated otherwise.
All interactions and transactions you engage in with third-party service providers, contractors, or organizations recommended by Wudbell are conducted solely between you and such third parties. You acknowledge and agree that Wudbell is not a party to any such transactions and does not guarantee the quality, safety, or accuracy of products or services provided by these third parties. It is your responsibility to conduct appropriate research and due diligence before entering into any agreements or transactions with them.
In the event of a dispute between you and any third party, you release Wudbell, its affiliates, employees, officers, agents, and successors from any claims, demands, or damages of any kind, arising from or in any way connected to such disputes.
Without limiting the foregoing, Wudbell makes no warranties or representations that:
1. The services provided will meet your expectations or requirements.
2. Services will be uninterrupted, timely, secure, or error-free.
3. Any results obtained through the use of services will be accurate or reliable.
4. The quality of services or products provided by third-party vendors will meet your expectations.
5. Any errors or defects will be corrected.
6. Descriptions or credentials of third-party services or products will be accurate or reliable.
No advice or information, whether oral or written, obtained from Wudbell shall create any warranty not expressly stated in these Terms.
Wudbell shall not be liable for any loss arising from unauthorized use of your personal information or account details, with or without your knowledge, when interacting with third-party service providers or vendors recommended by Wudbell.
While we make reasonable efforts to ensure the accuracy of the information we provide, Wudbell does not warrant or guarantee the quality, accuracy, or completeness of such information. We shall not be liable for delays, failures, or disruptions in the provision of services or for any consequences arising from such issues, whether based on contract, tort, negligence, strict liability, or otherwise.
Wudbell shall not be responsible for any technical disruptions or unavailability of services due to maintenance, technical issues, or factors beyond our control. Any materials or information accessed or downloaded are done at your own discretion and risk, and you are solely responsible for any damage to your systems or loss of data resulting from such activities.
Advertising content provided by third parties may appear in connection with our services. Each advertiser is solely responsible for their content, and Wudbell assumes no liability for any errors, omissions, or inaccuracies in such advertising materials.
Indemnification and Limitation of Liability
- You agree to indemnify, defend and hold harmless Wudbell and Third Party Vendors and Service Providers for any third party claims due to, or arising out of, or in connection with, your use of the Platform or Services, any misrepresentation with respect to the data or information provided by you, your violation of the Terms, violation of any rights of another, including any intellectual property rights.
- In no event shall Wudbell, its officers, directors, consultants, agents and employees, be liable to you or any third party for any direct, special, incidental, indirect, ancillary, exemplary, consequential or punitive damages whatsoever, arising out of or in connection with your use of or access to the Platform, Services and/or products and service purchased on or through the Platform. This includes, but is not limited to injury, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, damages for monetary loss, goodwill, use, data or other intangible loss, resulting from or arising out of the use of or the inability to use the Platform or Services thereof, even if we have been advised or become aware of the possibility of such damages or loss or that such loss was foreseeable. Further, Wudbell shall not be liable for any products, services, acts or omissions of Third Party Vendors and Service Providers. However, nothing in the Terms shall limit or exclude (i) any other liability that cannot be excluded by law, or (ii) your statutory rights.
- Wudbell is not responsible for incomplete, illegible, misdirected or stolen entries. To the fullest extent permitted by the laws of the jurisdiction in which we operate, we also exclude legal responsibility for any loss to you arising from use of our Platform or Service including from viruses, bugs or other technical malfunction, the failure of any software or equipment that impedes the operation of our Platform or the placing of entry fees, or for delays and disruptions on our Platform, a suspension or other action taken with respect to your account, and for any loss of actual or anticipated income, loss of revenue, loss of goodwill and reputation, loss of anticipated savings, loss of use, loss of data, increased costs and expenses, wasted expenditure and any indirect, special and consequential damages, arising as a result of your use of the Platform or Services thereof, whether or not such loss or damage is foreseeable, foreseen or known.
- We make reasonable efforts to ensure that the products, data, statistics, and other content and material appearing on or forming part of our Platform and Service is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) in this respect.
Term, Violation, Suspension and Termination
The agreement between Wudbell and each User under these Terms shall take effect upon the earlier of:
1. The User’s commencement of services with Wudbell, or
2. Execution of a written agreement for availing services, and will remain in effect as long as the User continues to engage with Wudbell.
These Terms will continue to apply until terminated by either party. If you disagree with the Terms or become dissatisfied with the services provided by Wudbell, your only recourse is to cease availing the services.
Suspension or Termination by Wudbell
Wudbell reserves the right to suspend or terminate its engagement with any User, with or without prior notice, if it determines in its sole discretion that the User has:
1. Breached, violated, or exploited any provision of these Terms.
2. Acted in an unethical, unlawful, or abusive manner.
3. Violated Wudbell’s policies, including but not limited to Anti-Bribery, Anti-Discrimination, or Anti-Sexual Harassment policies.
In such cases, Wudbell may remove or discard any information related to the User’s interactions but may retain transaction details for tax, legal, or regulatory compliance purposes. Any suspected fraudulent or illegal activity may be referred to the appropriate authorities.
Consequences of Termination
Upon termination of the agreement:
1. The User’s rights to engage with Wudbell’s services shall immediately cease.
2. The User will remain liable for all transactions committed to prior to the termination, subject to applicable terms and conditions agreed upon at the time of such transactions.
Remedies for Violation
You agree that any breach of these Terms may cause irreparable harm to Wudbell, for which monetary compensation may not suffice. In such cases, Wudbell reserves the right to seek injunctive or equitable relief in addition to any other remedies available at law.
If Wudbell takes legal action against you for violating these Terms, you agree to pay all reasonable legal fees and costs associated with such action, in addition to any other relief granted.
Survival of Obligations
Certain obligations under these Terms, including but not limited to compliance with regulatory, legal, or tax-related requirements, will survive termination. The termination of this agreement does not affect any accrued rights or obligations of either party as of the date of termination.
Eligibility To Use
Nothing in the Terms shall deem to constitute a partnership between us and you and it is hereby understood and parties shall be related on principal to principal basis only, and is not a legal representative, partner, or agent of the other Party. Neither Party shall have any right, power or authority, whether express or implied, to create any obligation on behalf of the other Party.
Anti-Bribery Policy
Users shall not commit any act of bribery or corruption, including directly or indirectly give, make, offer or receive or agree to make any payments, contributions, gifts, entertainment or other advantages for the purpose of obtaining or retaining business which a reasonable person would consider to be unethical, illegal or improper, or which is in violation of any anti-bribery or anti-corruption laws and regulations. A violation of this provision will result in immediate termination of your Account and access to or use of the Platform and/or Services.
Anti-Discrimination Policy
Wudbell is committed in providing a community environment between Users that is free from harassment. Harassment based upon an individual’s sex, race, ethnicity, national origin, age, religion or any other legally protected characteristics will not be tolerated. All Users, including end-users and Third Party Vendors and Service Providers, and our employees or agents, are expected and required to abide by this policy. A violation of this provision will result in immediate termination of your Account and access to or use of the Platform and/or Services.
Sexual Harassment
Sexual harassment is behavior of a sexual nature that is unwelcome and offensive to the person or persons it is targeted toward. Examples of harassing behavior may include unwanted physical contact, foul language of an offensive sexual nature, sexual propositions, sexual jokes or remarks, obscene gestures, and displays of pornographic or sexually explicit pictures, drawings, or caricatures. All Users, including end-users and Third Party Vendors and Service Providers, and our employees or agents, are expected and required to abide by this policy. A violation of this provision will result in immediate termination of Your Account and access to or use of the Platform and/or Services.
Report Abuse
In the event you come across any abuse or violation of the Terms or if you become aware of any objectionable content on the Platform, please report the same to the following e-mail address:
[email protected]Report IP Infringement
If you believe the Platform or any products/services offered on or through the Platform violates your intellectual property, you must please promptly notify Wudbell in writing at [email protected]. Such notifications should only be submitted by the owner of the intellectual property or an agent authorized to act on his/her behalf. However, any false claim by yYou may result in the termination of your access to or use of the Platform or Services. You are required to provide the following details in the notice:
- Your contact details, such as your address, telephone number, and/or email;
- The intellectual property that you believe is being infringed;
- The item that you think is infringing and include sufficient information about where the material is located on the Platform;
- A statement that you believe in good faith that the item you have identified as infringing is not authorized by the intellectual property owner, its agent, or the law to be used in connection with the Platform; Your contact details, such as your address, telephone number, and/or email; A statement that the information you provided in your notice is accurate, and that you are the intellectual property owner or an agent authorized to act on behalf of the intellectual property owner whose intellectual property is being infringed; and
- Your physical or electronic signature
Notice
- All notices from Wudbell will be served by email to your registered email address or by general notification on the Platform.
- Any notice provided to Wudbell pursuant to the Terms should be sent to [email protected] with subject line – Attention: TERMS OF USE.
Other Provisions
- The Terms constitute the entire agreement between the Parties concerning the subject matter herein and supersedes all previous terms and conditions, understanding, representations and warranties relating to that subject matter.
- You cannot assign or otherwise transfer any of your rights and obligations under the Terms to any third party. Wudbell’s rights and obligations under the Terms are freely transferable by Wudbell to any third party without the requirement of seeking your consent.
- Your affirmative act of using and accessing the Platform constitutes your electronic signature to the Terms, making the terms of this document binding upon you.
- If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the Parties as reflected by that provision, and the remainder of the terms shall continue in full force and effect.
- Any failure or delay by Wudbell to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by Wudbell of single or partial exercise of that provision or right, power or privilege hereunder at law or equity.
- Save as otherwise specifically provided in the Terms, the Parties hereunder shall not be liable for failures or delays in performing their obligations hereunder arising from any Event of Force Majeure (defined below), and in the event of any such delay, the time for all Parties’ performance shall be extended for a period equal to the time lost by reason of the delay which shall be remedied with all due dispatch in the circumstances. “Event of Force Majeure” means any cause beyond the reasonable control of a Party, including any act of God, outbreak, or epidemic of any kind, communicable and virulent disease, strike, flood, fire, embargo, boycott, act of terrorism, insurrection, war, explosion, civil disturbance, shortage of gas, fuel or electricity, interruption of transportation, governmental order, unavoidable accident, or shortage of labour or raw materials.
Governing Law and Dispute Resolution
Irrespective of the country from which Users access or use the Platform and/or Services, to the extent permitted by law, the Terms shall be governed in accordance with the laws of India without regard to choice or conflicts of law principles, and Users hereby agree to submit to the exclusive jurisdiction of the civil courts of Bengaluru, Karnataka to resolve any claims or disputes which may arise in connection with the Terms.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:
Name:
Designation:
E-mail:
Time:
Update
This document was last updated on 26/08/2022 Any update, amendment, or changes to our Terms of Use will be posted on this page.